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Your satisfaction is of utmost importance to us! For items that may have been damaged during shipping, we are pleased to offer a refund.
For automotive interior accessories, we provide a 15-day return policy (items must be undamaged, unopened, and in resalable condition), with a full refund of the item price (excluding shipping fees). Additionally, the return shipping costs shall be borne by the customer. What's more, all our products come with a one-year warranty for your added peace of mind.
To initiate the refund process, please contact our Customer Support team. We will refund the price of the relevant product, along with any applicable taxes, to your original payment method. Please allow up to 5 business days for the refund to be processed.
If you encounter any issues with your refund, please contact the Customer Support team within 180 days of placing your order. At present, we do not offer refunds for shipping or insurance fees, and we apologize for any inconvenience this may cause.
Feel free to contact us at any time, and our service team will respond to you within 48 hours.